Fidelity Bank Plc 2022

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2022 BSM Index

TOP 50 BRANDS NIGERIA® 2022

 
#21 Fidelity Bank Plc
BSM Index61
 YoY +6
CEO Nneka Onyeali-Ikpe
Year Founded (in Nigeria)1988
Websitehttps://www.fidelitybank.ng
Head OfficeFidelity Place, 2 Kofo Abayomi St, Victoria Island 100271, Lagos
NationalityNG
Customer Base 5 million customers
Number of Branches 250 business offices
Annual TurnoverN36 billion
Employees538 employees
Marketing Budget –

Fidelity Bank is a full-fledged Commercial Bank (with International Authorization) operating in Nigeria. Quoted on the Nigerian Stock Exchange (NSE), Fidelity Bank Plc. began operations in 1988, as a Merchant Bank. In 1999, it converted to a Commercial Bank and became a Universal Bank in February 2001.

The Bank has a wide reach across all channels of distribution including 250 business offices and a robust digital banking platform. Focused on select niche Corporate Banking business segments as well as Micro, Small and Medium Enterprises (MSMEs), Fidelity Bank is rapidly implementing a digital based Retail Banking Strategy which has resulted in increased customer base and double-digit growth in Savings Deposits for 9 consecutive years. 56% of the Bank’s customers are enrolled on the Bank’s mobile/internet banking platform, while 90% of total customer transactions are now done on its electronic banking channels, making it one of the banks with the highest e-channel customers in Nigeria.

Fidelity Bank is reputed for integrity and professionalism. It is also respected for the quality and stability of its Executive Management team that is focused on building and maintaining a virile and widely accepted brand to cater to the needs of its growing clientele.

The bank was recently recognized as the Best SME Bank Nigeria 2022 by the Global Banking & Finance Awards. The bank has also won awards for the “Fastest Growing Bank” and “MSME & Entrepreneurship Financing Bank of the Year” at the 2021 BusinessDay Banks and Other Financial Institutions (BAFI) Awards, among others.

In 2021, Fidelity Bank received the Citibank Straight-Through Processing (STP) Excellence Award for the 10th consecutive year, highlighting its efficiency in consummating international transactions with correspondent banks; as well as the Development Bank of Nigeria (DBN) Award for the Participating Financial Institution (PFI) with the highest disbursement in the DBN focused locations.

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